KEYP™ Key Safe Shroud Installation Guide. For full visual instructions please click the link below:. 1× Shroud. 4× Bolts and nuts for the house sign. 4× Screw Caps. 4× 70mm Screws. 4× 60mm Wall Plugs. 1× 8 × 200mm Drill Bit. 4× Spacers (for acrylic h

KEYP&#x2122; Key Safe Shroud Installation Guide&#xA0;For full visual instructions please click the link below:<div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/RdOkb7oZrBP2VXGN/hc/1QNmd2YYkd29XA0W/2026041010-030b3a5d-3d5d-4ee4-9d1d-32bbf640ef30-keyp%E2%84%A2%20key%20safe%20shroud%20installation%20guide.pdf" target="_blank" rel="noopener noreferrer">KEYP&#x2122; Key Safe Shroud Installation Guide.pdf</a> 797.2KB</div>close</div> <h1 id="box-contents">Box Contents</h1>1&#xD7; Shroud4&#xD7; Bolts and nuts for the house sign4&#xD7; Screw Caps4&#xD7; 70mm Screws4&#xD7; 60mm Wall Plugs1&#xD7; 8 &#xD7; 200mm Drill Bit4&#xD7; Spacers (for acrylic house sign) <h1 id="tools-required">Tools Required</h1>Phillips head screwdriverDrillHammerMarker pen10mm socket or spannerSafety goggles (recommended)Tape for marking the drill bit (recommended)Spirit level (recommended) <h1 id="installation-notes">Installation Notes</h1>Using the provided fixings, KEYP can be installed onto brick, render, concrete, flat stone, and wood.If installing onto wood, wall plugs are not required. Use screws directly. For hardwood, a pilot hole (3mm) is recommended.Avoid drilling near the edge of bricks.Do not fix screws into mortar unless structurally sound.Use at least 2 screws (4 supplied) for secure installation. <h1 id="installation-steps">Installation Steps</h1>1. Ensure your key safe is installed to the correct security standard before installing KEYP.2. Place the base of KEYP over the installed key safe. Use a spirit level to ensure alignment.3. Mark the top of each screw hole with a marker.4. If preferred, drill pilot holes first. Then drill the marked holes with provided 8mm drill bit to depth of at least 80 mm.&#xA0;5. Carefully blow out any brick dust from the drilled holes.6. Insert the screws into the wall plugs with a few turns.7. Gently tap the plugs and screws into the holes using a hammer8. Tighten the screws into the wall plugs, leaving enough length of screw to hook KEYP over the screw heads.9. Attach the house sign to the front of the shroud with the provided fixings.&#xA0;10. If your house sign is made from acrylic, please add the supplied spacers to the screws between the sign and the front shroud.11. Once the house sign is attached, place the screw caps on each screw head and tighten them.12. Place KEYP over the screws and slide it down. Then, using a screwdriver, tighten them to hold it in place. Do not overtighten, as this may cause KEYP to warp.13. Lower the lid of KEYP into place to complete installation.

KEYP™ Key Safe Shroud Installation Guide

Will the KEYP Shroud fit any key safe?. The KEYP Shroud is designed to fit The Key Safe Company key safes. If you have a key safe from another manufacturer, you will need to measure your existing key safe to check compatibility before purchasing. Who

Will the KEYP Shroud fit any key safe?The KEYP Shroud is designed to fit The Key Safe Company key safes. If you have a key safe from another manufacturer, you will need to measure your existing key safe to check compatibility before purchasing.Who do I contact if I have an enquiry or need support?For all enquiries and support relating to your KEYP Shroud or Bundle, please contact <a href="https://www.timpson.co.uk/customer-services">Timpson Customer Services</a>, who are the supplier of this product.Who do I contact about delivery enquiries?Please contact <a href="https://www.timpson.co.uk/customer-services">Timpson Customer Services</a> or DPD for any delivery-related enquiries.When will my order be delivered?For the latest delivery information or an estimated delivery date, please contact <a href="https://www.timpson.co.uk/customer-services">Timpson Customer Services</a> or refer to your DPD tracking information.Who do I contact if there is a problem with my order?If you experience any issues with your KEYP order, please contact <a href="https://www.timpson.co.uk/customer-services">Timpson Customer Services</a> directly, who will be happy to assist.How do I request a refund or replacement?For all refund and replacement requests, please contact <a href="https://www.timpson.co.uk/customer-services">Timpson Customer Services</a> directly. As the retailer, they will assess your request and advise on the next steps in line with their returns and replacement process.Is the KEYP Shroud covered by a warranty?Yes. The KEYP Shroud is covered by a warranty provided by Timpson.<a href="https://keysafe.co.uk/pages/helpful-key-safe-guides?hcUrl=%252Fen-US%252Fproduct-warranty-1684307">KEYP&#x2122; House Sign:&#x202F;2-year manufacturer&apos;s warranty (cosmetic wear and tear excluded)</a><a href="https://keysafe.co.uk/pages/helpful-key-safe-guides?hcUrl=%252Fen-US%252Fproduct-warranty-1684307">C500 Pro Key Safe:&#x202F;5-year manufacturer&apos;s warranty</a>DPD says my parcel is from &quot;Max Photo&quot;. Is this correct?Yes. Max Photo is part of Timpson, so if your DPD tracking or delivery notification shows Max Photo as the sender, this is your KEYP Bundle and/or key safe order.Why have I received emails from Max Photo instead of Timpson?DPD tracking notifications are sent under Max Photo, which is part of the Timpson Group. This is completely normal and relates to your KEYP order.Can I buy the KEYP Shroud in a Timpson store?No. The KEYP Shroud is currently available online only due to stock availability and personalisation options. However, The Key Safe Company key safes are available in selected Timpson stores.Can The Key Safe Company track my order?No. The Key Safe Company cannot track KEYP orders placed through Timpson. For order updates or tracking information, please contact <a href="https://www.timpson.co.uk/customer-services">Timpson Customer Services</a> or use the tracking link provided by DPD.What should I expect when ordering my KEYP Bundle?<ol start="1" type="1"><li>Visit <a href="https://keysafe.co.uk/">The Key Safe Company</a> website and select the <a href="https://keysafe.co.uk/products/keyp-sign-with-c500-pro-key-safe">KEYP&#x2122; House Sign &amp; C500 Pro Key Safe Bundle</a> option</li><li>Choose your KEYP Shroud material and colour.</li><li>Select Customise, which will take you to the <a href="https://www.timpson.co.uk/">Timpson</a> website.</li><li>Personalise your sign and complete your purchase through Timpson.</li><li>You&apos;ll receive an order confirmation email, followed shortly by a welcome email&#xA0;from Timpson.</li><li>Once your order has been dispatched, you&apos;ll receive a dispatch confirmation followed by a DPD tracking email from &quot;Max Photo&quot;,&#xA0;on behalf of Timpson.</li></ol>What will be included in my KEYP Bundle?Your order will include:<ul type="disc"><li>KEYP Shroud</li><li>Personalised sign</li><li>Drill bit</li><li>Wall &amp; sign fixings</li><li>The Key Safe Company key safe</li></ul>

KEYP™ House Sign & C500 Pro Key Safe Bundle - FAQ's

The Key Safe Company

The KEYP™ Key Safe Shroud is a discreet and stylish house sign designed to conceal a key safe from public view. By hiding the key safe in plain sight, it provides an additional layer of security while maintaining a clean and professional appearance.

KEYP™ Key Safe Shroud

Product Information

I have moved into a property and there is a key safe, but we don’t know the code?

Lost or Forgotten Codes

Is there a Master Override or reset Code?

I have no code, how do I remove the key safe?

I don't have the code for my key safe

DIY Installation

Where should I install my key safe?

What is the process for professional installations?

I haven’t heard from the installer yet?

Installation Service Provider

Installation day: What do I need to do?

Areas covered by our professional installation service

Installation

I have the code, but I cannot open my key safe? (C500 or P500 only)

I have the code, but cannot open my key safe (ark Tamo & ark Tamo Pro only)

Why don’t the buttons click on my Key Safe?

What if my key safe freezes shut?

The clear button is stuck, what are my next steps?

The open dial just keeps turning, what do I do? - Police Preferred Range

Troubleshooting

Key Safe Branding Update

What are the differences in the police preferred key safes?

What is the difference between the ark Tamo™ and ark Tamo Pro?

What is the difference between Tamo/ Tamo Pro with integrated illumination module or Tamo/ Tamo Pro with replaceable battery illumination module

Difference between C500 & P500 key safes

Difference between the 1st & 2nd generation of C500 & P500

What are the differences between your key safes

ark Tamo Pro installation video

ark Tamo Pro coding video

ark Tamo Pro user guide

ark Tamo Pro security accreditations

ark Tamo Pro data sheet

The ark Tamo Pro illumination module

I have the code but cannot open my ark Tamo Pro key safe

Why don't the buttons click on my ark Tamo Pro key safe?

ark Tamo Pro key safe

How to use the ark Tamo

ark Tamo installation video

ark Tamo code setting video

Changing the code in your ark Tamo key safe

All about the ark Tamo Illumination module

ark Tamo key safe certification

ark Tamo user guide

ark Tamo data sheet

I have the code but cannot open my ark Tamo key safe

Why don't the buttons click on my ark Tamo key safe?

ark Tamo key safe

P500 Pro key safe Installation Help

P500 Pro Key Safe code setting help

P500 Pro key safe User Guide

P500 Pro Key Safe Certification

P500 Pro Key Safe Data Sheet

P500 Pro Key Safe Upgrade

Changing the code in your P500 Pro Key Safe

I have the code but cannot open my P500 Pro key safe

Why don't the buttons click on my P500 Pro key safe?

P500 Pro key safe

How to operate the C500 Pro key safe

C500 Pro key safe installation help

C500 Pro key safe code setting help

C500 Pro Key Safe User Guide

C500 Pro Certification

C500 Pro Key Safe Datasheet

C500 Pro Key Safe Upgrade

Changing the code in your C500 Pro Key Safe

I have the code but cannot open my C500 Pro key safe

I can't open the weather cover on my C500 Pro Key Safe

Why don't the buttons click on my C500 Pro key safe?

C500 Pro Key Safe

S5 Permanent Key Safe code setting

S5 Permanent Key Safe Installation

S5 Permanent key safe user guide

S5 Permanent Key Safe data sheet

Changing the code in your Classic Key Safe

Why don't the buttons click in my Classic key safe?

S5 Permanent key safe

S6 Slimline Key Safe code setting

S6 Slimline Key Safe installation

S6 Slimline key safe user guide

S6 Slimline Key Safe data sheet

S6 Slimline key safe

J5 Over-the-door key safe user guide

J5 Over-the-door data sheet

J5 Over-the-door key safe

Portable key safe user guide

Portable key safe data sheet

Portable key safe

S7 Big Box key safe user guide

S7 Big Box key safe data sheet

S7 Big Box key safe

Igloo key safe FAQs

Igloo key safe user guide

Igloo key safe troubleshooting

Igloohome Padlock FAQs

Igloohome

Digital Key Ring user guide

Digital Key Ring

Opening eSafe when battery flat

eSafe user guide

eSafe - codes

The eSafe App

eSafe installation

eSafe warranty

How secure is the eSafe?

eSafe replacement fixings

eSafe

Ox Box User Guide

Ox-Box Safe

Installing the Smart Door Handle

Smart Door Handle User Manual

Smart Door Handle Technical Support

How is the Smart Door Handle powered?

Smart Door Handle

What is security certification?

Who are the LPCB?

What does police preferred mean?

Security Certifications

Product Warranty Registration

Product Warranty

Warranty Information & Registration

My weather cover has broken off, can I get a replacement?

I’m trying to change my code, but do not have the code changing tool.

Replacement Illumination Module for Tamo & Tamo Pro

My clear button is missing

Replacement fitting screws for moving your key safe

Replacement Parts & Accessories

What is a key safe?

Common questions about the construction of key safes

Weather cover common questions

I can't open my weather cover

Why do the buttons click on key safes?

How soon will I get my key safe after ordering online?

Are your key safes exempt from VAT?

Key Safe Recycling Scheme

Is it true that the code digits can be entered in any order? Does this compromise code security?