For installation and coding advice, follow the below step-by step instructions. A PDF version of the user guide is available for download at the bottom of this page. J5 over-the-door key safe is a convenience product, not a security product. The J5 o

J5 Over-the-door key safe user guide

The data sheet for the J5 key safe is available to download here.

The data sheet for the J5 key safe is available to download here.<div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/RdOkb7oZrBP2VXGN/hc/1QNmd2YYkd29XA0W/2026031911-6e2308ad-d645-4f88-b73c-aa2cf51b5f5d-j5%20data%20sheet.pdf" target="_blank" rel="noopener noreferrer">J5 Data Sheet.pdf</a> 538.7KB</div>close</div>

J5 Over-the-door data sheet

Before you begin, please remember. You will need to select your own combination, ideally featuring between 5 and 7 digits. Each number can only be used once. Do not use a combination that can be easily guessed. There is no override or reset code. Mak

Before you begin, please remember&#xA0;You will need to select your own combination, ideally featuring between 5 and 7 digits. Each number can only be used once.&#xA0;Do not&#xA0;use a combination that can be easily guessed.&#xA0;There is no override or reset code. Make a note of your code and store it somewhere safe.&#xA0;Setting your combination&#xA0;Pull open the black weather cover.&#xA0;Press down on the CLEAR button (located in the centre of the key safe) and then release.&#xA0;Press down on the OPEN button and remove the lid (the part with the black buttons).&#xA0;Slide the white plastic card (code change tool) on the back of the lid out and remove. This will reveal ten grey buttons on the back of the lid. Each of these grey buttons corresponds to the black buttons on the front of the key safe. These buttons each have small arrows. Arrows pointing towards the locking pin are OFF and are not part of the combination. Arrows pointing away from the locking pin are ON and are part of the combination.&#xA0;Use the white plastic card provided (code change tool) to turn all the grey dials to the OFF position. This will reset your combination. Then use the same code change tool to create your new code.<img src="https://attachments.gorgias.help/RdOkb7oZrBP2VXGN/hc/1QNmd2YYkd29XA0W/2026052909-ce28374c-6d06-413f-bf5f-311973fbd8cd-screenshot%202026-05-29%20105241.jpg" style="width: 300px;" class="fr-fic fr-dib">Note: Do not use a screwdriver!&#xA0;To add a number to your code, use the code change tool to push in the grooved button by the number you wish to set. Turn 180&#xB0; until the button pops back up completely and the arrow points in the ON direction (away from the hinge). To remove a number or letter from the code, use the code change tool to push in the grooved button by the number you wish to unset. Turn 180&#xB0; until the button pops back up completely and the arrow points in the OFF direction (towards the locking pin).&#xA0;Return the code change tool over the back of the lid.&#xA0;Testing your combination&#xA0;On the front of the Key Safe, pressing only the buttons in your combination, press each button in until it clicks. If you press the wrong button, push down on the clear button and enter your code again.&#xA0;Press down on the OPEN button open. If the combination is set correctly, the locking pin will retract fully. If it does not, push down the CLEAR button and check to ensure you have entered the correct code. Refer to &quot;Setting your combination&quot; if you continue to experience difficulty.&#xA0;You must enter your code to both open and close your key safe.Opening and closing your key safe&#xA0;Once you have tested your code you will need to enter it again to close the key safe. Once you enter your code, you do not have to press the OPEN&#xA0;button until you are ready. There is no time limit between entering your code and operating the OPEN button.Download instructions here -&#xA0;<div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/RdOkb7oZrBP2VXGN/hc/1QNmd2YYkd29XA0W/2026052909-3bac1627-2311-477e-915a-51488dd5e001-code%20changing%20guide%20-%20classic%20range.pdf" target="_blank" rel="noopener noreferrer">Code Changing Guide - Classic Range.pdf</a> 275KB</div>close</div>

Changing the code in your Classic Key Safe

The Key Safe Company

J5 Over-the-door key safe

Product Information

I have moved into a property and there is a key safe, but we don’t know the code?

Lost or Forgotten Codes

Is there a Master Override or reset Code?

I have no code, how do I remove the key safe?

I don't have the code for my key safe

DIY Installation

Where should I install my key safe?

What is the process for professional installations?

I haven’t heard from the installer yet?

Installation Service Provider

Installation day: What do I need to do?

Areas covered by our professional installation service

Installation

I have the code, but I cannot open my key safe? (C500 or P500 only)

I have the code, but cannot open my key safe (Ark Tamo & Tamo Pro only)

Why don’t the buttons click on my Key Safe?

What if my key safe freezes shut?

The clear button is stuck, what are my next steps?

The open dial just keeps turning, what do I do? - Police Preferred Range

Troubleshooting

Key Safe Branding Update

What are the differences in the police preferred key safes?

What is the difference between the ark Tamo™ and ark Tamo Pro?

What is the difference between Rev C & Rev D Tamo and Tamo Pro

Difference between C500 & P500 key safes

Difference between the 1st & 2nd generation of C500 & P500

What are the differences between your key safes

ark Tamo Pro installation video

ark Tamo Pro coding video

ark Tamo Pro user guide

ark Tamo Pro security accreditations

ark Tamo Pro data sheet

The ark Tamo Pro illumination module

I have the code but cannot open my ark Tamo Pro key safe

Why don't the buttons click on my ark Tamo Pro key safe?

ark Tamo Pro key safe

How to use the ark Tamo

ark Tamo installation video

ark Tamo code setting video

Changing the code in your ark Tamo key safe

All about the ark Tamo Illumination module

ark Tamo key safe certification

ark Tamo user guide

ark Tamo data sheet

I have the code but cannot open my ark Tamo key safe

Why don't the buttons click on my ark Tamo key safe?

ark Tamo key safe

P500 Pro key safe Installation Help

P500 Pro Key Safe code setting help

P500 Pro key safe User Guide

P500 Pro Key Safe Certification

P500 Pro Key Safe Data Sheet

P500 Pro Key Safe Upgrade

Changing the code in your P500 Pro Key Safe

I have the code but cannot open my P500 Pro key safe

Why don't the buttons click on my P500 Pro key safe?

P500 Pro key safe

How to operate the C500 Pro key safe

C500 Pro key safe installation help

C500 Pro key safe code setting help

C500 Pro Key Safe User Guide

C500 Pro Certification

C500 Pro Key Safe Datasheet

C500 Pro Key Safe Upgrade

Changing the code in your C500 Pro Key Safe

I have the code but cannot open my C500 Pro key safe

I can't open the weather cover on my C500 Pro Key Safe

Why don't the buttons click on my C500 Pro key safe?

C500 Pro Key Safe

S5 Permanent Key Safe code setting

S5 Permanent Key Safe Installation

S5 Permanent key safe user guide

S5 Permanent Key Safe data sheet

Why don't the buttons click in my Classic key safe?

S5 Permanent key safe

S6 Slimline Key Safe code setting

S6 Slimline Key Safe installation

S6 Slimline key safe user guide

S6 Slimline Key Safe data sheet

S6 Slimline key safe

Portable key safe user guide

Portable key safe data sheet

Portable key safe

S7 Big Box key safe user guide

S7 Big Box key safe data sheet

S7 Big Box key safe

Igloo key safe FAQs

Igloo key safe user guide

Igloo key safe troubleshooting

Igloohome Padlock FAQs

Igloohome

Digital Key Ring user guide

Digital Key Ring

Opening eSafe when battery flat

eSafe user guide

eSafe - codes

The eSafe App

eSafe installation

eSafe warranty

How secure is the eSafe?

eSafe replacement fixings

eSafe

Ox Box User Guide

Ox-Box Safe

Installing the Smart Door Handle

Smart Door Handle User Manual

Smart Door Handle Technical Support

How is the Smart Door Handle powered?

Smart Door Handle

KEYP™ Key Safe Shroud Installation Guide

KEYP™ Key Safe Shroud

What is security certification?

Who are the LPCB?

What does police preferred mean?

Security Certifications

Product Warranty Registration

Product Warranty

Warranty Information & Registration

My weather cover has broken off, can I get a replacement?

I’m trying to change my code, but do not have the code changing tool.

Replacement Illumination Module for Tamo & Tamo Pro

My clear button is missing

Replacement fitting screws for moving your key safe

Replacement Parts & Accessories

What is a key safe?

Common questions about the construction of key safes

Weather cover common questions

I can't open my weather cover

Why do the buttons click on key safes?

How soon will I get my key safe after ordering online?

Are your key safes exempt from VAT?

Key Safe Recycling Scheme

Is it true that the code digits can be entered in any order? Does this compromise code security?