Installation day: What do I need to do?Updated 2 months ago

Installation day: What do I need to do?

Your key safe will have arrived via our courier or in the post and your installer will have been in touch to arrange a convenient appointment. 

Before the installer arrives, it is a good idea to think about where you want your key safe to be installed. For guidance on this please review the article here. Please also think about what code you would like to set for your device. For advice, please review the article here. 

When the installer arrives, there should be no need for them to enter your home.  Please hand over the key safe to the installer.  They will check the device is functioning correctly and ask you where you would like the key safe installed. They will be able to provide advice if you are unsure. 

After installation the installer will check you are satisfied, that the device is working correctly and show you how to set a code if needed. The installer will not set the code for you as this would be a breach of your security. 

They will take a picture of the device in its location for our quality records. 

That's it! There is no need to pay or tip the installer.